Report a bug or a machine

How to report a problem, and how to tell us your machine worked, so others can find out.

Lilo is open source. Problems and machine reports go to the Lilo project on GitHub (github.com/Kadwood/lilo, Issues). There are two forms.

Report a bug#

Choose Bug report and fill in:

What happened. Say what you did, what you expected and what you got.
Your system. Mac, Windows or Linux, and the Lilo version. The version is in Lilo Link, Settings.
A project file. If you can, attach the .lilo file. It lets us see the design.
Logs. For a send problem, copy the text from Lilo Link, Logs.

A screenshot helps a lot.

Report a machine#

Choose Machine report to tell us how Lilo worked with your machine. We list machines as tested only after a real sew-out. Your report moves a machine from "should work" to "works". Fill in:

The brand and model.
Whether the Wi-Fi scan found it.
Whether Send worked.
Whether the design sewed.
Any error code you saw. Read Wi-Fi troubleshooting.

Before you report#

Check Wi-Fi troubleshooting or Fixing sew-out problems.
Update to the newest Lilo.
Do not include private information. Lilo does not send anything automatically.